You’re in great company if you’ve spent the better part of 10 years trying to make it work by showering your social content with hashtag love bombs. You probably even convinced yourself that it would all work out if you just kept trying the same, exact, relentlessly religious approach. Spoiler: It just wasn’t meant to be. Even Instagram’s CEO has said the quiet part out loud: hashtags are for categorization, not reach. So, there ya go. We could end the romance novel there. But there’s so much more to this sitch.
Since Marketing and hashtags have been so tied together through this long history, it’ll seem a little weird at first to move in a new direction. But since we’re talking about a seismic shift in how we thought this all worked, we should probably do a little validation on what the heck is happening out in the field.
To put this in a TL;DR sort of way: Hashtags are not dead, but they’re more like background noise.
The reality is that search never left, and isn’t going anywhere anytime soon. And while it’s not the flashiest partner on the street, it actually works hard at the relationship. To be fair, it always did.
The new/old flame is burning pretty hot, and marketing loves a familiar fix. Our approach to this issue is pretty simple: create a playbook that defines the pattern we would apply to other types of content:
At the start of social, in general, it was all about community, which made a drastic, sudden pivot (to creators/users) where ads ruled the engine. It turned into a pay to play scenario, which also meant we had to make sure SEO/keywords could battle the traffic situation. And now, we’re in a hybrid moment where consumers and brand show up with meaningful copy and descriptions, diving back into their own communities for reach and efficacy. This works well for brands who need to create demand in a specific niche audience. In other words, follow the leader, where the leader is the content.
For more perspectives or to find out how we can help you reach without reaching, reach out. Ahem.